Browse our shop, add items to your cart, and proceed to checkout. We accept major payment methods including bKash, Nagad, and credit/debit cards.

Orders can be modified or cancelled within 2 hours of placement. Contact us at shoprootora@gmail.com with your order number.

We accept bKash, Nagad, Visa, Mastercard, and cash on delivery (Dhaka only, orders under ৳5,000).

Dhaka: 1–2 business days. Other major cities: 2–4 business days. Rural areas: 4–7 business days.

Yes — free delivery on orders over ৳2,000 within Dhaka. A flat ৳120 fee applies to smaller orders.

Fresh produce is harvested and shipped within 24 hours in insulated packaging to maintain quality.

Unopened non-perishable items can be returned within 7 days. Perishable items with quality issues are eligible for refund or replacement within 24 hours of delivery.

Photograph the damage and contact us within 24 hours. We will arrange a replacement or full refund.

Organic products carry certification from recognized Bangladeshi and international bodies. We verify certificates during our farm visits.

Use Track Order in the menu (or go to /track-order) and enter your order number from the confirmation email or invoice.